![]() Depending on your bank's processing time, it may take a few days to reflect on your account. Once we receive the item, we'll process your refund credit immediately. ![]() Length of Time it Takes For Refunds to Post to Your Personal Account International orders may not be directly returned to a Macy's store. When returning a gift, the return amount must be credited back to the original tender of the purchaser. Emailįor specific instructions on how to make your return. International gift recipients can return merchandise received as gifts. If you're unable to locate the return instructions on the shipment invoice, email Returning an Item Shipped Directly From a VendorĬheck your shipment invoice to find specific return instructions for the item you ordered. Reimbursement by Borderfree will be made within 30 days. Borderfree can charge the customer for cost of shipping goods back to Borderfree. ![]() shipping) paid by the customer to receive the item. If a European Union customer cancels their order during this 7-day period, Borderfree will reimburse the customer for the cost of the product(s) AND any extra fees (e.g. Shipping fees are not refunded for returns based on preference.Īll European Union customers have the right to back out of a purchase within Returns must be made within 180 days of purchase. Refund amounts for returned items will be credited to you by Borderfree in the same currency and using the same exchange rate as your original tender. If you're not satisfied with your purchase and we'll provide you with further instructions on where returns should be shipped and the amount you will be refunded. How to Return Merchandise Purchased at a Macy's Store if You Live Abroad Length of Time it Takes for Refunds to Post to Your Personal Account Returning An Item Shipped Directly From a Vendor ![]()
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